Awaab's Law Compliance Consultancy
Awaabs Law requires fast, accurate and accountable damp and mould response. I help organisations meet mandatory timeframes, strengthen case handling, redesign workflows and embed practical, whole organisation compliance. This includes hazard identification, triage, inspection, follow up, reporting and governance. My approach is shaped by real operational delivery, regulatory recovery experience and a clear focus on resident safety and customer experience.
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Property Services Consultancy
Practical support across repairs, maintenance and asset management, shaped by real operational delivery. I help organisations strengthen stock condition intelligence, improve technical specifications, redesign repairs and maintenance workflows and raise service quality. This includes contractor performance, diagnostics, voids, damp and mould response, service redesign and operational improvement. My experience comes from leading large scale property services functions, managing complex operational change and supporting teams to deliver safe, compliant and healthy homes with a clear focus on resident safety and customer experience. I bring a practical, calm and experienced approach that helps teams improve services quickly and embed changes that last.
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Housing Compliance Consultancy
Comprehensive audits, risk assessments and improvement planning across the Big Six compliance areas: gas safety, electrical safety, fire safety, water hygiene, lift safety and asbestos management. I help organisations strengthen assurance frameworks, close compliance gaps, improve evidence trails and embed clear governance that supports safe, compliant and healthy homes. This includes policy and procedure review, process mapping, case sampling, data quality checks, statutory compliance testing oversight and practical recommendations that improve safety and reduce risk. My approach is shaped by real operational delivery, regulatory recovery experience and a strong focus on resident safety and customer experience.
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Awaab's Law & HHSRS Training (Online)
A detailed, university endorsed online course covering Awaab’s Law and the updated HHSRS hazards framework. Developed by Neil Yeomans CEnvH MCIEH MIFSM and Danny Bird CIHCM, this training brings together environmental health expertise, housing safety, damp and mould, regulatory recovery and frontline operational delivery. It is the most comprehensive online course of its kind, combining legislation, hazard management, practical case handling and resident focused decision making. The course reflects the June 2026 HHSRS changes and Phase 2 of Awaab’s Law, giving teams the clarity they need to meet new standards. Suitable for repairs operatives, compliance teams, asset managers, surveyors, contractors, customer services and housing leaders. Delivered through Study Academy | B Corp, with best in class online learning and academic endorsement. 👉 Launching soon via Study Academy (Insert link here once live)
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Awaab's Law & HHSRS Training (In Person)
Bespoke, practical and in‑person training on Awaab’s Law, damp and mould, hazard management and the updated HHSRS framework. I deliver tailored sessions for contractors, housing associations and councils, designed for surveyors, frontline repairs teams, housing officers, call centre staff, compliance teams, asset managers and customer services. Training is shaped around real operational delivery and the practical realities teams face in homes every day. I have delivered training to some of the largest housing associations in the UK, supporting organisations to strengthen hazard identification, triage, inspection, evidence gathering, follow up and resident‑focused decision making. I work with trusted associates to provide best in class, specialist sessions that are tailored to each organisation’s needs and built around improving safety, compliance and service quality. Sessions can be delivered on‑site, regionally or as part of wider organisational training programmes.
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Regulatory Recovery & Downgrade Response
Support for organisations facing increased regulatory scrutiny, potential downgrades or confirmed non‑compliance. I help housing associations and councils understand the root causes of failure, stabilise services and deliver clear, practical recovery plans that meet regulatory expectations. Work includes governance review, compliance gap analysis, evidence trail strengthening, risk management, service redesign and leadership support across repairs, compliance, asset management and customer services. I provide fast‑response tactical support to address regulatory findings and restore confidence quickly. This includes developing action plans, leading service transformations, improving systems and processes, strengthening assurance frameworks and supporting teams to embed changes that last. I have worked with and advised some of the largest housing associations in the UK, supporting boards, executives and frontline teams through complex regulatory challenges. My approach is calm, practical and shaped by real operational delivery, ensuring organisations can respond effectively, improve safety and rebuild trust with the Regulator, Ombudsman and residents.
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Keynote Speaking
Sector keynote speaking on housing safety, Awaab’s Law, damp and mould, hazard management, regulatory recovery and the practical realities of delivering safe homes. I am a regular speaker at major industry events, including Housing in Manchester (CIH Housing Conference), the NHMF Conference and multiple Westminster Insight sessions where I have chaired and presented on housing safety, compliance and frontline delivery. I also speak on service transformation, culture change, systems implementation and the operational realities of modernising housing services. This includes how organisations can redesign processes, improve data quality, strengthen assurance frameworks and embed new ways of working that improve safety and customer experience. Alongside conference speaking, I contribute to sector podcasts and panel discussions, offering a clear, grounded and resident‑focused perspective shaped by real operational delivery and frontline experience. My sessions highlight the lessons learned from working with some of the largest housing associations in the UK and focus on what teams need to get right to restore confidence and deliver safer homes. Talks can be tailored for boards, executives, senior leaders, frontline teams, contractors, compliance professionals and wider housing audiences.
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Awaab Comply Surveying App
Awaab Comply is a specialist digital compliance platform designed to help housing organisations meet the requirements of Awaab’s Law and manage damp, mould and hazard cases with clarity, consistency and full regulatory alignment. As a partner of Awaab Comply, I work alongside the team to promote best practice and support organisations in understanding how the platform strengthens workflows, improves evidence trails and aligns with Phase 2 duties and the updated HHSRS hazards framework. The platform provides structured triage, inspection prompts, evidence capture, follow up actions, timescale tracking and resident communication tools, giving organisations a clear and reliable way to manage cases from first contact to resolution. It reduces duplication, removes the need for paperwork and creates a single, consistent evidence trail that supports contractors, housing associations and councils in meeting regulatory expectations. Awaab Comply integrates with existing systems and service models, helping organisations modernise processes, improve safety and deliver consistent, resident‑focused outcomes. I also work with Simon Redfern, expert witness at Redferns Associates, to ensure organisations benefit from specialist insight into damp, mould and hazard management. 👉 Visit Awaab Comply: https://awaabcomply.app 👉 Visit Redfern Associates: https://redfearnexperts.co.uk
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What Our Clients Say
Sure Plus Solutions gave us the confidence to evidence our decisions, improve resident communication, and focus resources on the highest risks.
They understood both the regulatory pressure and the operational constraints. That balance made the recommendations credible and achievable.
The training sessions were direct, relevant, and easy for frontline teams to apply. We saw better documentation and escalation almost immediately.
Their audit highlighted the gaps we had missed internally and turned them into a prioritised action plan with clear owners and deadlines.
The advice was practical, proportionate, and rooted in the realities of managing homes at scale. It gave our team a clear route forward.
Sure Plus Solutions helped us move from reactive case handling to a structured compliance programme that our board could understand and trust.
Compliance isn't a spreadsheet exercise; it's a promise to your residents that their home will be safe and healthy.
The Sure Plus Solutions team helped us turn complex compliance requirements into a clear, practical plan our teams could act on.
Their training gave our officers the confidence to identify risk earlier, document decisions properly, and move faster for residents.
What stood out was the balance of regulatory expertise and practical delivery. The advice was clear, grounded, and immediately useful.
Help & Support
Frequently Asked Questions
How quickly can you help us with an urgent regulatory notice?
Typically, the core practitioner team can review your data or begin on-site support within 48 hours.
Do you provide theory-based consulting or hands-on delivery?
The focus is practical delivery, implementation support, and operational recovery.
What is your experience with the new Awaab's Law requirements?
The service is built around practitioner experience with damp and mould transformation, HHSRS, and regulatory recovery.
Can you help us integrate compliance into existing IT systems?
Yes. The approach maps regulatory requirements into workflows, reporting, and operational systems.
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